Accessibility Statement
Last Updated: March 2026
SmartFall is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Accessibility Features
SmartFall incorporates the following accessibility features:
Visual Accessibility
- Color Contrast: Text meets WCAG AA standards (4.5:1 contrast ratio)
- Resizable Text: All text can be scaled up to 200% without loss of functionality
- Dark Mode: Full dark theme support for reduced eye strain
- Large Font Options: Available through device/browser settings
Keyboard Navigation
- Tab Navigation: All interactive elements are keyboard accessible
- Keyboard Shortcuts: Platform-standard shortcuts supported
- Skip Links: Skip to main content functionality
- Focus Indicators: Clear focus indicators on all interactive elements
Screen Reader Support
- ARIA Labels: Proper semantic HTML and ARIA attributes
- Alt Text: Descriptive alt text for all images
- Headings Structure: Logical heading hierarchy for content
- Form Labels: All forms properly labeled for screen readers
Audio/Video
- Captions: Video content includes captions
- Transcripts: Audio content provides transcripts
- Audio Descriptions: Complex visual content has audio descriptions
Motor Control
- Large Touch Targets: Buttons and interactive elements are appropriately sized
- Device Support: Compatible with assistive input devices
- No Hover Traps: Information not hidden behind hover-only states
- Sufficient Time: No automatic redirects or time limits
Accessibility Standards
SmartFall aims to conform to:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines
- Section 508: U.S. Federal accessibility requirements
- ADA: Americans with Disabilities Act compliance
Known Limitations
We are aware of the following accessibility limitations and are working to address them:
- Some third-party software components may have limited accessibility
- PDFs generated by the system may not be fully accessible
- Real-time data visualizations may require alternative representations
Ongoing Improvements
We continually work to improve accessibility by:
- Conducting regular accessibility audits
- Gathering feedback from users with disabilities
- Training staff on accessibility best practices
- Testing with assistive technologies
- Staying current with accessibility standards
Getting Help
If you experience accessibility barriers:
Report Issues
- Email: accessibility@smartfall.app
- Phone: 1-800-FALL-911
- In-App: Use the Accessibility Feedback button
Provide Feedback
We welcome suggestions for improving accessibility. Please share:
- What barrier you encountered
- What device/browser you used
- How it affected your ability to use the service
- Your preferred solution
Alternative Access
If you encounter barriers preventing service use:
- We can provide alternative formats for information
- Phone support is available for account/data access
- Emergency alerts can be configured for accessibility needs
Contact Information
For accessibility questions or concerns:
- Email: accessibility@smartfall.app
- Support Phone: 1-800-FALL-911 (with TTY relay available)
- Response Time: We aim to respond within 24-48 business hours
Policy History
This accessibility statement is regularly reviewed and updated to reflect our ongoing commitment to accessibility and inclusion.
This accessibility statement is effective as of March 2026 and updated regularly.