SmartFall Docs

User Management

Manage user accounts, roles, and permissions.

User List

View all users in the system:

Admin → User Management → List Users

User Information

  • Email address
  • Name (First/Last)
  • Current role
  • Status (active/inactive)
  • Last login
  • Created date

Filters

Filter users by:

  • Role (Patient, Caregiver, Admin)
  • Status (active, inactive)
  • Created date range
  • Last login range

Creating Users

Create new user account:

Form:

  • Email (required)
  • First Name (required)
  • Last Name (required)
  • Initial Role (Patient/Caregiver/Admin)
  • Temporary Password (sent via email)

Editing Users

Modify user account:

Can modify:

  • Name
  • Email (if not in use)
  • Role
  • Status

Role Management

Available Roles

PATIENT

  • View own health data
  • View own fall events
  • Report falls
  • No patient management

CAREGIVER

  • View assigned patients
  • Manage patient assignments
  • View patient falls
  • Acknowledge alerts

ADMIN

  • Manage all users
  • Manage all devices
  • View all falls
  • Access system logs
  • Manage system settings

Changing Roles

Note: Changing role immediately takes effect

Resetting Passwords

Force password reset:

  • Generates temporary password
  • Sends email to user
  • User must change on next login

Deactivating Users

Deactivate user (without deletion):

Effects:

  • Cannot login
  • Sessions invalidated
  • Data retained
  • Can be reactivated

Deleting Users

Permanently delete user account:

Warning: Cannot be undone! Deletes:

  • User account
  • Sessions
  • Patient/Caregiver profile
  • Associated data (based on settings)

User Activity

View user activity:

Shows:

  • Login timestamps
  • Actions performed
  • Data accessed
  • IP addresses